OUR COOKIE POLICY

Safe Haven Training Ltd (trading as First Aid Course Leeds) uses cookies on our website. Here's information on what cookies are, which ones we use, and how you can manage them.

What Are Cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. Cookies enable the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don't have to keep re-entering them whenever you come back to the site or browse from one page to another.

How We Use Cookies

We use cookies for several reasons:

Essential Cookies

To operate our shopping cart and checkout process
To remember your login details if you choose "remember me"
To maintain your session security while booking courses

Performance Cookies

To analyze how visitors use our website
To understand which pages are most popular
To improve how our website works

Functionality Cookies

To remember your preferences (like your language choice)
To customize your experience

Marketing Cookies

To help us understand which courses interest you
To make our marketing more relevant

Specific Cookies We Use

Google Analytics

Purpose: Website analytics
Data Collected: Page views, user journey, time on site
Duration: Up to 2 years
Privacy Policy: [Google Analytics Privacy Policy link]

Shopping Cart Cookies

Purpose: Course booking functionality
Data Collected: Course selections, payment processing
Duration: Session only

Website Preference Cookies

Purpose: Remember your settings
Data Collected: Language preferences, region
Duration: 1 year

Managing Cookies

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. However, if you do this, you may have to manually adjust some preferences every time you visit our website and some services and functionalities may not work.

To manage cookies:

Most browsers allow you to refuse to accept cookies
Most browsers allow you to delete cookies
You can usually find these settings in the 'options' or 'preferences' menu of your browser

Your Choices

When you first visit our website, you'll see a cookie banner giving you these options: